Refund policy

At this time, all sales are final.

Because each Havas Jewels piece is carefully inspected before shipment, we do not accept returns or exchanges for reasons such as:

  • change of mind,
  • incorrect size selection (where applicable),
  • or personal preference.

Damaged or Incorrect Orders

If your order arrives damaged, defective, or you receive the wrong item, please contact us within 7 days of delivery at havasjewels1@gmail.com.

Please include:

  • your order number,
  • a description of the issue,
  • and clear photographs.

We'll review each case promptly and work with you to resolve the issue.